It was a nice late summer afternoon and I decided to go to the mall for the first time by myself. I got Whitlee all ready with her harness and we proceeded on our journey. The mall is located slightly less than two miles from my home and it is a good walk for Whitlee, filled with lots of noisy traffic, several street crossings and curb stops.
During this first walk, I was both excited and nervous. Sometimes I would wonder what people would think when they saw me with my dog in public, but I also thought about how great it was to be walking to the mall by myself and this led to more excitement than nervousness.
When we arrived, we sat on a bench near the entrance to the mall and I decided to give Whitlee a short rest before we continued our journey inside. Once we started walking again, a few things became quickly apparent. Since I had never walked alone in public, I was going to need to figure out where my favorite stores were located. Some were easy because their locations were near something else that was very noticeable to me. For example, the record store is located at the bottom of the escalator on the right side of the hallway. The pet store is located three stores away from the record store on the right. There is no way that I could miss the pet store because Whitlee begins pulling me towards it every time we pass it. Filenes is located near the entrance and Sears is located at the other end of the hall.
The mall offered Whitlee a bunch of items to work out. They have stairs, escalators, elevators and lots of people. Many people probably don’t know, but a guide dog’s job is to get you around people so that they can see where they are traveling. Sometimes this means that they go right up to a person’s behind and attempt to push their way through a crowd. This can get embarrassing.
I quickly noticed that everyone was noticing my dog and I. I could hear all sorts of comments from the shoppers as they passed us. Some would say, “Oh my God, look at the beautiful dog!” and from the children I heard, “mommy, doggie, doggie,” and then I would hear the child’s mother saying, “That is a working dog and we don’t touch that doggie.”
The first thing I did when we got moving was to find the place to get a haircut. I knew there were two options, but I also knew that I only liked the one located on the second floor. Since it was located in the middle of a row of stores, I decided to use my nose as another means to find the place. After I located it, I had Whitlee turn around and go back to the entrance and we discovered that it was right near the pizza restaurant. I decided I was going to get myself a haircut and asked Whitlee to “find inside.” We walked into the place and were greeted by a nice woman who quickly took my name and escorted Whitlee and I to a chair. I put Whitlee down next to me and had my hair cut. Whitlee was calm during the cut and everyone admired her good behavior. Once the haircut was over, I paid the bill and we visited the pet store.
Another time, things didn’t go as well. I had taken Whitlee to the mall one evening with my family. We had completed a long afternoon of training and Whitlee was tired and I was hungry, so we decided to go to dinner at Ruby Tuesday’s. After dinner, my niece and mother decided to go shopping for some new school clothes while my father and uncle decided to walk around the mall on their own. I took Whitlee and went on a journey as well. Since it was a Friday evening, the mall was very crowded and Whitlee was doing her best to keep us ahead of the crowds. I decided to take her into several stores to keep us in a quieter environment. As we walked, I noticed Whitlee taking me to the doors which led outside, but I would turn us around and go away from them. We then took a walk into J.C. Penny and again Whitlee took me to the door leading outside and I had to turn her around away from it. As we got near the escalator, Whitlee suddenly stopped moving and ignored my verbal command of, “Whitlee, Forward.” After a few moments, she started walking again. I didn’t think much of this stubborn behavior except that she was perhaps distracted for a moment or two. As we left the store, we met my father and we began to search the mall for my niece and mother. Suddenly, a security guard approached me and said, “We have a problem with your dog.” “What is the problem?” I asked. He replied, “This dog just relieved itself in J.C. Penny.” When I realized what had happened, I could feel my face get red and I replied, “Oh I am very sorry, I will go clean it up. She is my first guide dog and I didn’t realize that she needed to go outside.” The guard said, “Well, that’s ok, we’ve already cleaned it, but don’t let it happen again.” From that day forward, I have always remembered to let Whitlee relieve herself before we go anywhere.
It is difficult to explain the feelings I had during those first visits to the mall. I felt truly happy, like a sixteen year old when he gets his driver’s license. The independence was immediate and I didn’t realize that I had this independence until I experienced it for myself. Sometimes it is something that I wonder why I waited so long to experience, but then I realize that life is not about regretting our past decisions, but learning from them and applying them to new experiences.